Privacy Policy

1. Who we are

MarketingOrchestration Inc. (“we”, “our”, or “the Company”) is a corporation incorporated under the laws of Ontario, Canada. We are the data controller for personal information collected through this website and our Helix platform. Contact us at privacy@marketingorchestration.io.

2. Personal information we collect

We collect personal information that you provide directly (name, work email, company name, and inquiry details submitted via our contact form) and information collected automatically when you use our website (IP address, browser type, pages visited, and referral URL). We do not sell personal information.

3. How we use your information

• To respond to inquiries and provide our services
• To send commercial electronic messages where you have provided express or implied consent under CASL
• To improve our website and platform based on aggregate, anonymized analytics
• To comply with legal obligations

4. CASL — consent for commercial electronic messages

We comply with Canada's Anti-Spam Legislation (CASL). We will only send commercial electronic messages (email, SMS) where we have obtained your express or implied consent as defined by CASL. Every commercial message we send includes an unsubscribe mechanism. You can withdraw consent at any time by clicking “Unsubscribe” in any message or by emailing privacy@marketingorchestration.io. We will honour withdrawal requests within 10 business days.

5. PIPEDA — your rights

The Personal Information Protection and Electronic Documents Act (PIPEDA) governs how we handle personal information. You have the right to:

• Access — request a copy of the personal information we hold about you
• Correction — request that inaccurate information be corrected
• Deletion — request deletion of your personal information, subject to our legal retention obligations
• Withdrawal of consent — withdraw consent for processing where consent is the legal basis

To exercise any of these rights, email privacy@marketingorchestration.io with the subject line “Privacy Request.” We will respond within 30 days.

6. Data retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law. Contact form submissions are retained for 24 months unless you request earlier deletion.

7. Third-party service providers

We may share personal information with trusted service providers who process it on our behalf under data processing agreements consistent with PIPEDA. We do not share personal information with third parties for their own marketing purposes.

8. Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised effective date. For material changes, we will notify you by email where we hold your contact information.

9. Contact

Privacy Officer, MarketingOrchestration Inc.
Ontario, Canada
privacy@marketingorchestration.io