Terms of Service

1. Acceptance of terms

By accessing or using the website at marketingorchestration.io or any of our services (collectively, the “Services”), you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, do not use the Services. MarketingOrchestration Inc. (“we”, “our”, or “the Company”) is a corporation incorporated under the laws of Ontario, Canada.

2. Services description

We provide marketing technology consulting and implementation services, and operate the Helix platform (a software-as-a-service CRM, CDP, journey orchestration, and analytics product). Specific terms governing use of the Helix platform are set out in a separate order form or subscription agreement.

3. Acceptable use

You agree not to use the Services to:

• Send commercial electronic messages without valid CASL consent
• Process personal information in violation of PIPEDA or applicable privacy law
• Violate any applicable federal, provincial, or local law or regulation
• Infringe the intellectual property rights of any third party
• Introduce malware, viruses, or other malicious code into our systems

4. Intellectual property

All content on this website and within the Helix platform, including text, graphics, logos, and software, is the property of MarketingOrchestration Inc. or its licensors and is protected by Canadian and international intellectual property law. You may not reproduce, distribute, or create derivative works without our express written permission.

5. Disclaimer of warranties

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT ANY DEFECTS WILL BE CORRECTED.

6. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MARKETINGORCHESTRATION INC. BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH THE SERVICES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNTS PAID BY YOU TO US IN THE TWELVE MONTHS PRECEDING THE CLAIM.

7. Governing law and jurisdiction

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts of Ontario for any dispute arising out of these Terms or the Services.

8. Changes to terms

We reserve the right to modify these Terms at any time. We will post updated Terms on this page with a revised effective date. Your continued use of the Services after a change constitutes acceptance of the updated Terms.

9. Contact

MarketingOrchestration Inc.
Ontario, Canada
hello@marketingorchestration.io